Shipping Policy

Free Express Shipping

At N9QR, we offer complimentary express shipping on all orders within Canada. Our commitment to efficient delivery ensures you receive your tech innovations quickly and securely.

• No minimum order value required
• Shipped from our Ottawa warehouse
• Free shipping throughout Canada
• Premium courier services (FedEx, UPS, Canada Post)
• Standard delivery: 3-5 business days
• Order processing: 24-48 hours

Shipping Coverage

We provide comprehensive shipping services across Canada, including:

• Major Urban Centers:

  Next-day delivery available in Ottawa, Toronto, Montreal, Vancouver, and other major cities

• Provincial Capitals:

  2-3 business days delivery to all provincial capitals

• Remote Areas:

  5-7 business days delivery to remote locations and territories

Order Tracking

Every shipment is monitored through our advanced tracking system:

• Tracking number provided via email after shipping
• Real-time SMS updates available
• Live tracking through courier's website
• Detailed delivery status updates

Shipping Guidelines

Order Processing

• Orders processed Monday through Friday
• Same-day processing for orders before 2 PM EST
• Weekend orders processed next business day

Delivery Information

• Signature required for items over $500
• Insurance included on all shipments
• Residential and business delivery available

Special Handling

• Fragile items specially packaged
• Climate-controlled shipping for sensitive electronics
• High-value items shipped with extra security

Contact Information

For shipping-related inquiries, please contact our dedicated shipping support team:

• Address: 2124 Delmar Dr, Ottawa, ON K1H 5P6, Canada
• Phone: +1 (613) 521-2210
• Email: ask@n9qr.com
• Support Hours: Monday to Friday, 9 AM - 6 PM EST